Privacy Policy
Last updated: March 2026
Qrenzy Digital Solutions ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your data when you visit qrenzy.com or use our services.
1.What Information We Collect
- Contact information — Name, email address, phone number and business details submitted via our contact or SEO audit forms.
- Website usage data — Pages visited, time on site, browser type and device information collected via Google Analytics.
- Communication data — Emails, WhatsApp messages and other communications you send us.
- Payment information — Processed securely through Razorpay or PayPal. We do not store card details on our servers.
2.How We Use Your Information
- To respond to your enquiries and deliver the services you request.
- To send project updates, reports and invoices.
- To send our newsletter and marketing updates — only if you have opted in.
- To improve our website and services using anonymised analytics data.
- To comply with legal obligations.
3.Cookies
We use cookies to improve your browsing experience and analyse site traffic. These include essential cookies (required for the site to function), analytics cookies (Google Analytics) and preference cookies. You can disable cookies in your browser settings, though some features may not function correctly.
4.Third-Party Services
We use trusted third-party services including Google Analytics, MailerLite (email marketing), Razorpay/PayPal (payments) and WhatsApp Business. Each of these services has their own privacy policy governing how they handle your data.
5.Data Retention
We retain your personal data only as long as necessary to deliver our services or as required by law. Contact and project data is typically retained for 3 years. You may request deletion of your data at any time by emailing [email protected].
6.Your Rights
- Access — Request a copy of the personal data we hold about you.
- Correction — Request correction of inaccurate data.
- Deletion — Request deletion of your personal data.
- Opt-out — Unsubscribe from our newsletter at any time via the unsubscribe link in any email.
7.Contact Us
For any privacy-related questions or requests, please contact us at [email protected] or via WhatsApp at +91 99057 00600.
Questions about this policy?